1. Giriş
Robident olarak ziyaretçilerimizin gizliliğine büyük önem veriyoruz. Bu Gizlilik Politikası, web sitemizi kullanırken sağladığınız kişisel verilerin nasıl işlendiğini açıklar. Hizmetlerimizi kullanmadan önce bu politikayı dikkatlice okumanız ve onaylamanız gerekmektedir.
2. Toplanan Veriler
Veri Saklama Konumu
Robident, Türkiye merkezli bir kliniktir ve web sunucuları Avrupa’da barındırılmaktadır. Sunucu sağlayıcımız, verilerin güvenliğini ve GDPR uyumluluğunu garanti eder.
Kayıt Verileri
Web sitemize kayıt olduğunuzda, kullanıcı adınız, e-posta adresiniz ve profilinize eklediğiniz diğer bilgiler güvenli şekilde saklanır. Bu bilgileri dilediğiniz zaman görüntüleyebilir, düzenleyebilir veya silebilirsiniz (kullanıcı adı hariç).
Satın Alma Verileri
Ürün desteği almak için, geçerli bir satın alma kodu girmeniz gerekebilir. Bu kodlar, destek süresi ve kullanıcı bilgilerinizle birlikte saklanır.
Destek Verileri
Destek talebi oluşturduğunuzda, yalnızca sizin sağladığınız bilgiler üçüncü taraf destek sistemimize iletilir. Her talep öncesi açık onayınız alınır.
Yorumlar
Web sitemize yorum bıraktığınızda, formda sağladığınız bilgilerle birlikte IP adresiniz ve tarayıcı bilgileri spam koruması amacıyla kaydedilir.
İletişim Formu
İletişim formu aracılığıyla gönderilen bilgiler yalnızca müşteri hizmetleri amacıyla kullanılır, pazarlama için kullanılmaz ve üçüncü kişilerle paylaşılmaz.
Google Analytics
Web sitemizde anonim kullanım verilerini izlemek için Google Analytics kullanıyoruz. Kişisel veri saklanmaz. Takipten çıkmak için Google Analytics Opt-out bağlantısını kullanabilirsiniz.
Kişisel Verilerin Kullanım Amaçları
Kullanıcı doğrulama ve kimlik tanımlama
Teknik destek sağlama
Önemli güncellemeleri iletme
Hesap güvenliğini sağlama ve sahtekarlığı önleme
Web deneyimini kişiselleştirme
Genel performans ve yönetim işlevlerini yürütme
3. Genel Bilgilendirme
Web sitemizde YouTube videoları gibi gömülü içerikler bulunabilir. Bu içerikler, kaynak sitelerde gezinmişsiniz gibi davranır. Bu siteler, çerez kullanabilir, etkileşimlerinizi izleyebilir ve hesabınız varsa giriş durumunuza göre veri toplayabilir.
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
4. Çerezler
u web sitesi, kullanıcı deneyimini geliştirmek amacıyla çerezler (cookies) kullanır. Çerezler, kullanıcı tercihlerini hatırlamak, oturum bilgilerini saklamak ve anonim analiz verileri sağlamak için kullanılır. Dilerseniz tarayıcı ayarlarından çerezleri devre dışı bırakabilirsiniz.
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AxiomThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AxiomThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Third Party Websites
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AxiomThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to AxiomThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.